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Healthcare Business Process Management Blog by Chuck Webster, MD, BSA (Accountancy), MSIS (Intelligent Systems), MSIE (Industrial Engineering), #HIMSS18 Social Media Ambassador

#HIMSS18 Social Media Ambassador five years in a row. Three HIMSS Davies Awards. Designed first undergraduate medical informatics program. EHR CMIO. Premed-Accountancy major (#1 ranked Illinois), Healthcare Systems Engineer (MSIE, Illinois), MS Intelligent Systems (Artificial Intelligence), ABD (All But Dissertation) Computational Linguistics (CMU). Dr. Workflow. King of All Workflow in Healthcare. The Workflow Bear. Owner of JETS! and Maker of (Robot-In-My-Pocket), both on Twitter!. Run the HIMSS17 Makerspace.

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Author Chuck Webster, MD, MSIE (Industrial Engineering), MSIS (Intelligent Systems)Posted on February 7, 2016February 9, 2018Categories Uncategorized

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  • SupportSpectrum: Complete Client Support From ClinicSpectrum
  • ProductivitySpectrum: Seamless Productivity Monitoring From ClinicSpectrum
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  • Outline: Ebola, EHR Workflow, Workflow Tech, Workflow Engines, Editors, and Visibility
  • “Poke the workflow bear” Refers To Mentioning Me On Twitter!
  • Dallas Hospital Blames Flaw In Workflow For Release of Ebola Patient, Then Retracts
  • Ebola Workflow, Nurse Workflow, Physician Workflow, EHR Workflow: Part 1
  • EHR Workflow Is A Series Of Steps, Consuming Resources, Achieving Goals
  • EHR Workflow System, Like OR Nurse, Hands Right Screen to Right Person At Right Time
  • EHR Workflow Engine Executes EHR Workflow Definition, Performing Work For EHR Users
  • EHR Workflow Driven By Workflow Engines Consulting Workflow Definitions Created By Non-Programmer EHR Users
  • Not There Yet, But Physicians Will Design EHR Workflows Dragging And Dropping Tasks
  • EHR Airport Control Towers, Automobile Engines, And Aviation Cockpits: Analogies & Metaphors
  • EHR Workflow Tech Enables Smart Sequences And Simultaneous Actions
  • EHR Tasks Much More Visible Because Workflow Engine Tracks Task Status
  • Staff Prepare For Procedures Without Being Told, EHR Workflow System Coordinates
  • Healthcare Needs Executable Process Model Between Clinicians And Data
  • Hospitals Need Executable Process Model Betweet Human Workflow And Computer Data
  • Rebranding Business Process Management For Healthcare
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  • “It’s really made my life much easier and the staff love it!” 2004 HIMSS Davies EHR Winner
  • Thank You! Questions About EHR Workflow Engines, Editors, and Visibility? Slide 22 and Notes
  • AMIA2014 Workflow Paper (Wednesday) Patient-Centered Appointment Scheduling Using Agent-Based Simulation
  • AMIA2014 Workflow Paper (Wednesday) Trends in Publication of Nursing Informatics Research
  • AMIA2014 Workflow Paper (Wednesday) Characterization of a Handoff Documentation Tool Through Usage Log Data
  • AMIA2014 Workflow Paper (Wednesday) Participatory Design and Development of a Patient-centered Toolkit to Engage Hospitalized Patients and Care Partners in their Plan of Care
  • AMIA2014 Workflow Poster (Tuesday) An Extensible Integration Framework for Clinical Decision Support Applications
  • AMIA2014 Workflow Poster (Tuesday) A Time-and-motion Study of Clinical Trial Eligibility Screening in a Pediatric Emergency Department
  • AMIA2014 Workflow Poster (Tuesday) Google Glass for clinical procedures reference. Perception of optimal UI (user interface) and functionalities
  • AMIA2014 Workflow Poster (Tuesday) A Comprehensive Simulation Modeling Methodology to Reduce Health Care Process Redesign Risk
  • AMIA2014 Workflow Poster (Tuesday) Automating Extraction and Calculation of Daily Dose and Duration for Medications in EHRs
  • AMIA2014 Workflow Poster (Tuesday) Differences in Occurrence and Recorded Times of Care Delivery Events as Documented in Electronic Health Records
  • AMIA2014 Workflow Poster (Tuesday) Attitudes Towards Electronic Medical Records in Intensive Care
  • AMIA2014 Workflow Poster (Tuesday) Workflow-based modeling of cancer care trial protocols
  • AMIA2014 Workflow Poster (Tuesday) Challenges Faced When Designing and Conducting Time Motion Studies in Health Care Environments
  • AMIA2014 Workflow Poster (Tuesday) User Experiences of Speech Recognition Technology (SRT) by Physicians: A cross-sectional survey study
  • AMIA2014 Workflow Poster (Tuesday) Check it with Chex: A Validation Tool for Iterative NLP Development
  • AMIA2014 Workflow Paper (Tuesday) Problem Management Module: An Innovative System to Improve Problem List Workflow
  • AMIA2014 Workflow Paper (Tuesday) An Analysis of Medication Adherence of Sooner Health Access Network SoonerCare Choice Patients
  • AMIA2014 Workflow Paper (Tuesday) HIE Enablers: A Crucial Need for Care Coordination Communication Among Long-Term and Post-Acute Care Front Line Nursing and Other Staff
  • AMIA2014 Workflow Paper (Tuesday) Going Digital: Transforming Medical Checklists for Improved Patient Care
  • AMIA2014 Workflow Paper (Tuesday) Safety-Enhanced Design as a Meaningful Use Objective: Evaluating and Advancing the Usability of Electronic Health Records
  • AMIA2014 Workflow Paper (Tuesday) Considerations of dual process theories for EHR design
  • AMIA2014 Workflow Paper (Tuesday) Integrated Data Management System for Medical Registries: A Case Study using RexDB
  • AMIA2014 Workflow Paper (Tuesday) How Can We Partner with Electronic Health Record Vendors on the Complex Journey to Safer Health Care?
  • AMIA2014 Workflow Paper (Tuesday) Analyzing and Comparing Clinical Work Systems with Cognitive Work Analysis: Lessons Learned
  • AMIA2014 Workflow Paper (Monday) SMART on FHIR
  • AMIA2014 Workflow Poster (Monday) Developing an Electronic Health Record for Google Glass: Challenges and Use Cases
  • AMIA2014 Workflow Poster (Monday) Using EHR Timestamps for Analyzing Ophthalmology Clinic Workflows
  • AMIA2014 Workflow Poster (Monday) Tissue-Experiment Inventory: A System to Enable Cataloguing of Experimental Results in Association with Tissue and Participant Information
  • AMIA2014 Workflow Poster (Monday) The Need for a Nimble Decision Support Tool for Implementing Clinical Pathways in Oncology
  • AMIA2014 Workflow Paper (Monday) Examining the Multi-level Fit between Work and Technology in a Secure Messaging Implementation
  • AMIA2014 Workflow Paper (Monday) Using TURF to Understand the Functions of Interruptions
  • AMIA2014 Workflow Paper (Monday) A Framework for Incorporating Patient Preferences to Deliver Participatory Medicine via Interdisciplinary Healthcare Teams
  • AMIA2014 Workflow Paper (Monday) Effect of Obesity and Clinical Factors on Pre-Incision Time: Study of Operating Room Workflow
  • AMIA2014 Workflow Paper (Monday) Coordination of Care for Complex Pediatric Patients: Perspectives from Providers and Parents
  • AMIA2014 Workflow Paper (Monday) Clinical Workflow Observations to Identify Opportunities for Nurse, Physicians and Patients to Share a Patient-centered Plan of Care
  • AMIA2014 Workflow Paper (Monday) Cognitive design of a digital desk for the emergency room setting
  • AMIA2014 Workflow Paper (Monday) Integration of Generic Electronic Health Records: Moving from Technology Acceptance to Adaptive Structuration to Reciprocal Coordination
  • AMIA2014 Workflow Paper (Monday) An Electronic Patient Safety Checklist Tool for Interprofessional Healthcare Teams and Patients
  • AMIA2014 Workflow Paper (Monday) Enhancing the TURF Framework with a Workflow Ontology
  • AMIA2014 Workflow Paper (Monday) Applied Clinical Informatics Best Practices in support of Clinical Next Best Practices: Integrating Knowledge Discovery to Delivery into Workflow
  • AMIA2014 Workflow Paper (Sunday): Impacts of EHR Certification and Meaningful Use Implementation on an Integrated Delivery Network
  • AMIA2014 Workflow Paper (Sunday): The Impact of HIT on Cost and Quality in Patient-Centered Medical Home Practices
  • AMIA2014 Workflow Paper (Sunday): Squaring the circle: Managing local healthcare terminologies in the age of standardization
  • AMIA2014 Workflow Paper (Sunday): Missing Evidence for HIT Transformation in a Review of the Literature
  • AMIA2014 Workflow Paper (Sunday): ED Noise & Cognition Interruptions: Do We Have a Jackhammer in the Cockpit?
  • #AMIA2014 Tuesday Tweets Down From Monday, 13% Higher Than Tueday 2013
  • Promoting Those Who Promote Great Workflow At #MGMA14 Through Great Social Media
  • Ideal Medical Practice Workflow: Vishal Gandhi of ClinicSpectrum Has An Infographic!
  • Step 1 Appointment Call Received: Ideal Medical Practice Workflow
  • Step 2 Back-end Eligibility Verification Team: Ideal Medical Practice Workflow
  • Step 3 Front Desk Patient Check-in/out: Ideal Medical Practice Workflow
  • Step 4 Patient Engagement By Clinical Assistants: Ideal Medical Practice Workflow
  • Step 5 Physician Workflow: Ideal Medical Practice Workflow
  • Step 6 Back-office And Billing Team: Ideal Medical Practice Workflow
  • Step 7 Operations Team Reduces Costs: Ideal Medical Practice Workflow
  • Step 8 Clinical Reminder Team: Ideal Medical Practice Workflow
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  • Youtube Recording of My Webinar on Ebola and EHR Workflow Engines, Editors, & Visibility
  • Xcite Health Pediatric EHR Webinar Features Ex EncounterPRO CMIO Dr. Webster On EHR Workflow
  • Mr. RIMP Is Looking For Few Good Pediatricians & Child Life Specialists: Robot-In-Your-Pocket!
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  • Dear Mom, “Healthcare IT workflow & Business Process Management expert Chuck Webster”, Love Chuck
  • If I Could Change One Thing About EHRs That Might Have Prevented Release Of The Dallas Ebola Patient
  • HIMSS Amends Blog Post On Role Health IT Played In Discharge Of Ebola Patient
  • Ebola, APIs & Workflow: We Need A More Process-Aware Health IT Ecosystem
  • Three One-Minute Glass Interviews at #DCTechDay (Well, One Is Just A 3D Scan of My Head!)
  • My 5 Answers to 5 JASON Report Questions: Sept. 26 #HITsm Tweetchat
  • National Health IT Week Thoughts: Let’s Replace “Meaningful Use” With “Meaningful Creation” or, Health IT, Join The Maker Movement!
  • Patient Engagement and Wearable Technology: From Around The Web
  • Happy National HIT Week From Mr RIMP! (Robot-In-My-Pocket/Patient Engagement Badge)
  • Patient Eligibility Verification 10-Part Interview: Vishal Gandhi of ClinicSpectrum, Booth #301 at HBMA
  • 10 Questions For : Real-Time, Event-Driven, Complex Event Processing In Government and Healthcare
  • Box Brings Cloud-Based, Intelligent, Open Workflow Engine to Healthcare
  • Health Systems Engineers Are, In Essence, Industrial Engineers By Another Name
  • Healthcare Services Platform Consortium Business Process Management Marketecture
  • Confusing Workflow Technology With Workflow Is Like Confusing Your Database With Your Data
  • Thank You To All Who Tweeted About Healthcare Workflow, Wearables, BPM, and Flowcharting!
  • Friday August 22 12-1 EST Please Join The #HITsm Tweetchat About Workflow!
  • Trip Report: The WATCH Society’s Future of Wearable Technology In Healthcare Conference
  • My Keynote at the Healthcare Systems Process Improvement Conference: Wearable Workflow Needs Health Systems Engineering
  • From Health IT Literacy to Health Workflow IT Literacy
  • 10 Part Workflow Interview: Vishal Gandhi of ClinicSpectrum, Booth #1256 at HFMA
  • My #HITsm Health IT Business Process Management Success Story, Plus a Conference Report
  • BPM-based Population Health Management & Care Coordination: Workflow, Usability, Safety & Interoperability Perspectives
  • Workflow In ONC’s 10-Year Vision to Achieve an Interoperable Health IT Infrastructure
  • Attending Upcoming Future of Wearable Technology In Healthcare Conference
  • Business Process Management In the PCAST Systems Engineering in Health Care Report
  • I’m Speaking On BPM, Case Management and US Healthcare at BPM & Case Management Global Summit
  • Business Process Management’s Royal Road to Healthcare Runs Through Care Coordination
  • My Excellent Google Glass, BPM, Healthcare Adventure: Appian World 2014 Trip Report
  • A Proof-of-Concept Google Glass Hospital Environmental Services Task Management App
  • Business Process Management Tackles Population Health Management
  • I’m Participating in a Panel On the Future of Mobile and BPM at Appian World
  • Out Of The Health IT Tar Pit: My Comments on A Robust Health Data Infrastructure
  • Day Two of Healthcare Business Intelligence Forum: Show Me More Workflow
  • Day One of Healthcare Business Intelligence Forum: Show Me The Workflow
  • Complex Event Processing, Business Intelligence, and Business Process Management From Siemens Healthcare
  • Tweeting #HCBizIntel at the Healthcare Business Intelligence Forum
  • 10 Top Uses For Google Glass In Health IT Marketing and PR
  • Wishing I was at #HITMC (Pssst: Hey buddy, wanna buy some workflow?)
  • Why ICD-10? The “Most of What Government Does Isn’t Cost Effective Anyway” Defense
  • Workflow, Healthcare’s Most Misunderstood Software (with Apologies to Dr Pepper)
  • #HFES2014 International Symposium on Human Factors & Ergonomics in Healthcare
  • Cool Quotes About Cool Ideas From Cool Article About Google Glass “Inventor”
  • My Comments on the NIST Report on Integrating EHRs into Clinical Workflow
  • Good Overview of BPM Advantages To Which I Add Healthcare Relevance
  • Some, Uh, “Interesting” Comments on EHRs: A Hard Pill To Swallow For Some Doctors
  • My Collected Usability And Workflow Posts
  • All My Google Glass & Healthcare Posts & Articles In One Place
  • Day-By-Day, Hour-By-Hour, Comparison of HIMSS12, HIMSS13 & HIMSS14 Tweet Activity Starting Nine Days Before Conference
  • From Syntactic & Semantic To Pragmatic Interoperability In Healthcare
  • Google Glass Video of John Lynn At #HIMSS14 On Health IT Social Media
  • Google Glass Tweets & Videos From Snowstorm Titan In Washington DC
  • Patient Experience And Engagement, Workflow And Workflow Tech: What Is The Connection?
  • #HIMSS14 and Workflow: Are We Making Progress Taking Business Processes Out Of Applications?
  • A Twitter Retrospective: #HIMSS14 Turned It Up To Eleven! On- And Off-Line!
  • I’m Giving Away One Google Glass Invite To A HIMSS14 Attendee
  • I Wear Google Glass While Being Interviewed at #HIMSS14
  • Booth City: A Picture Tour Down “Main Street” at HIMSS14
  • After Thoughts On My Google Glass and Healthcare Workflow Presentation
  • A Determiner! Trick question – is #HIE a noun, verb, adjective, adverb or interjection? #HIMSS14
  • Slides, Notes, Tweets for My #SHS2014 (before #HIMSS14) Google Glass and Healthcare Information and Workflow Presentation
  • Slides 34-36: On-Stage Personal Google Glass Demos! Volunteers?
  • Slides 32-33: Personal Palliative Care Google Glass Idea
  • Slide 31: Google Glass Improving Patient Experience
  • Slide 30: Google Glass Visual, Hearing, Cognitive, Emotional Assistive Tech
  • Slide 29: Google Glass and Medical Education
  • Slide 28: Some Google Glass Emergency Medical Uses
  • Slide 26-27: Google Glass Surgery, Emergency, Med Ed, Assistive Tech, Patient Experience, Palliative Care
  • Slide 24-25: Google Glass User Interface Guidelines
  • Slide 23: Google Glass Eye Chart!
  • Slide 22: Design For Google Glass: Keep It Out Of The Way!
  • Slide 21: The Fifth D ((To-)Dos): Google Glass Alerts and Follow Up Reminders
  • Slide 20: The Fourth D (“Drugs”): Google Glass Administering Treatments
  • Slide 19: The Third D (Decisions): Google Glass Just-In-Time Clinical Decision Support
  • Slide 18: The Second D (Documentation): Google Glass Gathering Info and Issuing Orders
  • Slide 16-17: The First D (Dashboards): Google Glass Patient Arrivals and Initial Impressions
  • Slide 14-15: Google Glass Dashboards, Documentation, Decisions, “Drugs” and (To)Dos
  • Slide 13: How Will Google Glass Be Received By Providers and Patients
  • Slide 12: Google Glass Intelligent Locations: Personal and Product
  • Slide 11: Google Glass Intelligent Timeline: Personal and Product
  • Slide 10: Google Glass Minimizes Time Between Intention and Action
  • Slide 8-9: Google Glass Display, Touchpad, Camera, Microphone, Speaker, Battery
  • Slide 7: Google Glass Is Wearable, Head-Mounted, Ubiquitous and Mass Market
  • Slide 6: Google Glass Explorer, 2000 #Google Glass Tweets, HIMSS Davies Award
  • Slides 3-5: Google Glass Developers, Explorers, Consumers, Patients, Providers, You!
  • Slide 2: The Who, What, Why, Where, How of Google Glass
  • Slide 1: Google Glass and Healthcare Information and Workflow
  • Graph Predicting Daily #HIMSS14 Tweet Volume Leading Up to HIMSS14
  • 3D-Printing #HITsm Chat Hashtag In A Google Glass Video
  • I, HIMSS14 Social Media Ambassador, Command You to Submit A Post to the HIMSS14 Blog Carnival
  • 3D Printer Out-of-Box Experience Recorded as Google Glass Video
  • Workflow + EHR + Activity-Based Knowledge Management
  • National Mall Google Glass Video Walk Through Snowstorm Janus In Washington DC
  • OMG! Plagiarism In The Health IT Online Community? I’m Delighted!
  • Tweeted Photos From My St. Thomas US Virgin Islands Vacation
  • $100M of Grid Computing vs $34B of Meaningful Use? Distributed EHR Workflow
  • Doctors? Programmers? Meh! — Maybe Industrial Engineers Ought to Design EHRs!
  • Usability: Who Knows EHR Users Better? Government or Users?
  • Health IT User, Developer or Patient? Workflowista? I’m Giving Away A Bunch of Google Glass Invites!
  • How Do We Get From Clickity-Click Checklists to Great EHR Workflow?
  • Enterprise Process and Workflow Automation to Enable Coordinated Healthcare
  • My Upcoming Presentation: Google Glass & Healthcare Information & Workflow
  • Healthcare and BPM: 10 Questions for Quest Diagnostics and ChartMaxx on Appian Partnership
  • Free! My Book Chapter: Marketing Intelligent BPM to Healthcare Intelligently
  • Free Webinar! Enterprise Content Management & Business Process Management: A Healthcare Game Changer
  • I Finally Found The Perfect Prescription Glasses For My Google Glass!
  • “Workflow” at the Health IT Standards Committee Implementation/Usability Hearing July 23rd in Washington DC
  • Citizen-Soldier, Citizen-Developer, User-Programmer, Physician-Informaticist
  • Google Glass: Longest possible video? What’s it like to wear? Can it empower patients? Other healthcare uses?
  • Workflow Platform Themes at the 2013 Long-Term and Post-Acute Care Health IT Summit: Let’s Get Started!
  • Google Glass Welcomed to the HatCam Family and
  • The Power of Process and the Future of Health IT
  • My Second Blog Post Inspired by Health Datapalooza: Workflow, Communication, Tasks, and Business Process Management
  • Health Datapalooza? Good. Health Workflowpalooza? Even better!
  • YouTube: Chuck Webster MD on “The Power of Process: Workflow, BPM & Healthcare” A Webinar
  • Thank You to Everyone Who Made Yesterday’s Healthcare Workflow/BPM Webinar a Success!
  • My Tenuous EHR Workflow Content Curation Connection to Anthony D. Weiner
  • New Post on HCBPM.com: AppianWorld 2012 Trip Report, Just In Time For AppianWorld 2013 (Plus Ten Questions)
  • May 23rd I’m Giving a Free Webinar “The Power of Process” on Workflow Automation, BPM and Healthcare
  • Eliminating Medical Error #TEDMED #GreatChallenges Workshop Annotated Twanscript
  • Post-TEDMED Ruminations About Social Media, Workflow, HatCam Interviews and SMACWL
  • TEDMED “The Hive” Companies and The Social, Mobile, Analytics, Cloud, Workflow and Language Technologies
  • Live-Streamed Photos and Tweets Containing #TEDMED OR #GreatChallenges
  • Live-Streamed Tweets and Photos From 2013 #TEDMED’s “The Hive” Startups and Entrepreneurs
  • Awesome List of 1200+ TEDMEDLive Sites Hosting 2013 #TEDMED Simucasts
  • Cutting Through The (Healthcare) Big Data Hype at #BigDataTechCon
  • “EHR” Has Finally Caught Up With “EMR” In Google Trends
  • I Received Social Media Credentials to Cover 2013 TEDMED!
  • Is Your EMR/EHR Smart?
  • #HIMSS13 Social Media Through the Roof: PS I Was Number One On Twitter!
  • The #HIMSS13 Stock Report: Meaningful Use Down, Usability Sideways, SMACWL Up, Social Through Roof
  • Hajo Reijers, Head of BPM Research at Perceptive SW, on Healthcare Business Process Management
  • I Interview New M*Modal Website(!) on Future of Language and Workflow in Healthcare
  • HatCam One-Minute Interview Videos at #HIMSS13: Passion!
  • HatCam Tour 2013: I Walk The #HIMSS13 Exhibitor Hall Talking To Myself About Workflow
  • #POWHIT at #HIMSS13: People & Organizations improving Workflow w/Health Information Technology
  • My Collected Blog Posts on Clinical Natural Language Processing
  • Wordle Based on 40,000 Words in 500 Comments to NYT’s “Digital Shift on Health Data Swells Profits”
  • Clinical & Business Intelligence, Meet Process Mining (Submitted to #HIMSS13 Blog Carnival)
  • #EHRbacklash Isn’t About Electronic Health Records; It’s About Kludgy, Standalone, Workflow-Oblivious #EHR Applications
  • My Rejected Presentation Proposal: Process-Aware Information Systems Come to Healthcare
  • H-EHR-T Healthy EHR Doesn’t Give Physicians Heartburn! Happy Valentines Day!
  • S.Y.S.T.E.M.: An EHR should… Save You Substantial Time, Effort, and Money
  • Meaningful Use: There was NO WARNING of its ARRIVAL! It had no MERCY! It gave NO QUARTER!
  • Workflow Tactics Deployed in Health Care Remain Stuck About 10-15 Years Behind the Times
  • Video and Written Q & A with First-Ranked #HIT100 Linda Stotsky
  • Process Support and Knowledge Representation in Health Care: New Book!
  • Fixing Our Health IT Mess: Are Business Models or Technology Models to Blame?
  • Siemens Healthcare Uses TIBCO Business Process Management and Complex-Event Processing to Save Lives
  • Could Dutch Computer Scientist Wil van der Aalst Save U.S. Healthcare 600 Billion Dollars?
  • Cloud Computing and Big Data: Looking for Healthcare Workflow
  • Can Healthcare Really Have Both Consistent and Flexible Information Systems?
  • Twitter Reacts to New York Times’ “In Second Look, Few Savings From Digital Health Records”: An Informal Sentiment Analysis
  • Meaningful Use, Workflow Burdens, and the “Broken Iron Triangle” Software Development Anti-Pattern
  • Natural Language Processing and Healthcare Workflow: Interview with M*Modal’s Chief Scientist Juergen Fritsch, Ph.D.
  • The Twelve Days of EMR Beta Testing
  • Eventing Systems Will be Crucial to Improving Currently Low EHR Productivity
  • IBM: Using BPM Tools and Methodology in Healthcare
  • 2012 Amazon Web Services (Health) User Conference Trip Report: Sounds Like (Nine)Teen(99) Spirit
  • Attending AWS re: Invent, Amazon Web Services’ First Global Customer and Partner Conference: What’s The Healthcare Angle?
  • A Great Workshop about Diagnostic Error: A Multidisciplinary Exploration
  • #AMIA2012 Trip Report: Best Conference I (N)ever Attended
  • 2006 EHR WfMS Tutorial Slides 103-108: To Be, or Not to Be (the Workflow Engine) That is the Question
  • 2006 EHR WfMS Tutorial Slides 98-102: More Workflow Definitions (No Pun Intended) Applied to Patient Encounter
  • 2006 EHR WfMS Tutorial Slides 90-97: Hospital EMR/EHR BPM: A Case Study
  • 2006 EHR WfMS Tutorial Slides 82-89: Hospital EMR/EHR BPM: Usability, Workflow, Analytics
  • 2006 EHR WfMS Tutorial Slides 80-81: Why Did Patient Volume Increase? Why Did Encounter Length Decrease?
  • 2006 EHR WfMS Tutorial Slides 72-79: EMR EHR Workflow Survey: Usability, Revenue, Expense, Time & Quality
  • 2006 EHR WfMS Tutorial Slides 67-71: Doughnut Baking Automation Analogy, Workflow Reference Model, Patient Encounter
  • 2006 EHR WfMS Tutorial Slides 64-66: Parallelizing EMR EHR Value-Added Steps
  • 2006 EHR WfMS Tutorial Slides 60-63: Eliminating EMR EHR Non-Value Added Workflow Steps
  • 2006 EHR WfMS Tutorial Slides 59: Intermission Time, Folks!
  • 2006 EHR WfMS Tutorial Slides 56-58: EMR EHR Usability Principles and Workflow: Conclusion
  • 2006 EHR WfMS Tutorial Slides 48-55: EMR EHR Usability Principles and Workflow: Flexibility
  • 2006 EHR WfMS Tutorial Slides 42-47: EMR EHR Usability Principles and Workflow: Supportiveness
  • 2006 EHR WfMS Tutorial Slides 36-41: EMR EHR Usability Principles and Workflow: Relevance
  • 2006 EHR WfMS Tutorial Slides 30-35: EMR EHR Usability Principles and Workflow: Consistency
  • 2006 EHR WfMS Tutorial Slides 23-29: EMR EHR Usability Principles and Workflow: Naturalness
  • 2006 EHR WfMS Tutorial Slides 15-22: EMR EHR Usability Principles and Workflow: Introduction
  • 2006 EHR WfMS Tutorial Slides 11-14: What Do Experts Say About Healthcare Workflow?
  • 2006 EHR WfMS Tutorial Slides 3-10: Some Workflow Definitions – Some Usability Definitions
  • 2006 EHR WfMS Tutorial Slides 1-2: Workflow Management Systems: Key to EMR EHR Usability
  • 2004 EHR WfMS Tutorial Slide 81: EMR EHR Workflow Management Systems Do More With Less
  • 2004 EHR WfMS Tutorial Slide 80: Who or What is the Workflow Engine? If the Answer is “What”…Good!
  • 2004 EHR WfMS Tutorial Slide 78: Who or What is the Workflow Engine? If the Answer is “Who”…Bad!
  • 2004 EHR WfMS Tutorial Slide 77: Who or What is the Workflow Engine? If the Answer is “Who”…
  • 2004 EHR WfMS Tutorial Slide 76: Who or What is the EMR EHR Workflow Engine? That is the Question!
  • 2004 EHR WfMS Tutorial Slide 75: (With Apologies to the Talking Heads!) You May Ask Yourself…
  • 2004 EHR WfMS Tutorial Slide 74: Workflow Management Systems & Evolution of EMR EHR
  • 2004 EHR WfMS Tutorial Slide 73: Paperless Office & Evolution of the EMR EHR
  • 2004 EHR WfMS Tutorial Slide 72: Patient Charting & Evolution of the EMR EHR
  • 2004 EHR WfMS Tutorial Slide 71: People Plus Technology: Share, Distribute, Improve
  • 2004 EHR WfMS Tutorial Slide 70: EMR EHR Workflow Engine Enables Better Coordinated Activity Delegation
  • 2004 EHR WfMS Tutorial Slide 69: EMR EHR Workflow Engine Enables More Parallel Value-Added Activities
  • 2004 EHR WfMS Tutorial Slide 68: EMR EHR Workflow Engine Enables Fewer Non-Value-Added Activities
  • 2004 EHR WfMS Tutorial Slide 67: EMR EHR Workflow Engine Makes Possible Real-Time Task Tracking & Management
  • 2004 EHR WfMS Tutorial Slide 66: Need Better Real-Time Coordinated EMR EHR Activity Delegation
  • 2004 EHR WfMS Tutorial Slide 59-65: More Parallel Value-Added EMR EHR Activities (animation snapshots)
  • 2004 EHR WfMS Tutorial Slide 52-58: Fewer Non-Value-Added EMR EHR Activities (animation snapshots)
  • 2004 EHR WfMS Tutorial Slide 51: Why Did Patient Volume Increase? Why Did Encounter Length Decrease?
  • 2004 EHR WfMS Tutorial Slide 50: EMR EHR Practice Survey: Good Things Increased, Bad Things Decreased
  • 2004 EHR WfMS Tutorial Slide 49: EMR EHR Practice Survey: Effect of Usable Workflow on Time & Quality
  • 2004 EHR WfMS Tutorial Slide 48: EMR EHR Practice Survey: Effect of Usable Workflow on Expenses
  • 2004 EHR WfMS Tutorial Slide 47: EMR EHR Practice Survey: Effect of Usable Workflow on Revenue
  • 2004 EHR WfMS Tutorial Slide 46: EMR EHR Practice Survey: Overall Usability
  • 2004 EHR WfMS Tutorial Slide 44-45: EMR EHR Practice Survey: Usability, Revenue, Expenses, Time & Quality
  • 2004 EHR WfMS Tutorial Slide 42-43: Example: More Complex Process Definition “Peds Visit, Well Visit, New”
  • 2004 EHR WfMS Tutorial Slide 40-41: Example: Deleting Task Changes EMR EHR Workflow Without Reprogramming
  • 2004 EHR WfMS Tutorial Slide 31-39: EMR EHR Workflow/Process Editor Authors & Revises EMR EHR Workflow
  • 2004 EHR WfMS Tutorial Slide 24-30: Process Definitions Adapt EMR EHR Screen Presentation to Task Structure
  • 2004 EHR WfMS Tutorial Slide 23: EMR EHR Workflow Engine Presents Right Screen & Data & Order Entry Options…
  • 2004 EHR WfMS Tutorial Slide 22: EMR EHR Workflow Engine Uses Process Definitions to Reason About…
  • 2004 EHR WfMS Tutorial Slide 21: Same Time & Same User: Four Types of EMR EHR Workflow
  • 2004 EHR WfMS Tutorial Slide 20: Different Time & Same User: Four Types of EMR EHR Workflow
  • 2004 EHR WfMS Tutorial Slide 19: Same Time & Different User: Four Types of EMR EHR Workflow
  • 2004 EHR WfMS Tutorial Slide 18: Different Time & Different User: Four Types of EMR EHR Workflow
  • 2004 EHR WfMS Tutorial Slide 17: Four Types of EMR EHR Workflow: Time vs Users
  • 2004 EHR WfMS Tutorial Slide 16: Entering & Reviewing Data, Entering Orders: Workflow Reference Model
  • 2004 EHR WfMS Tutorial Slide 15: Patient Encounter: Workflow Reference Model
  • 2004 EHR WfMS Tutorial Slide 14: Manual vs Automated Activities: Workflow Reference Model
  • 2004 EHR WfMS Tutorial Slide 13: Cookbook: Cooking Analogy Workflow Reference Model
  • 2004 EHR WfMS Tutorial Slide 12: Cooking Analogy Workflow Reference Model
  • 2004 EHR WfMS Tutorial Slide 11: EMR EHR Workflow System vs. EMR EHR Workflow Management System
  • 2004 EHR WfMS Tutorial Slide 10: Definition of Workflow Management System: Workflow Management Coalition
  • 2004 EHR WfMS Tutorial Slide 9: Definition of Workflow: Workflow Management Coalition
  • 2004 EHR WfMS Tutorial Slide 8: Flexible Workflow: Five EMR EHR Workflow Usability Principles
  • 2004 EHR WfMS Tutorial Slide 7: Consistent Workflow: Five EMR EHR Workflow Usability Principles
  • 2004 EHR WfMS Tutorial Slide 6: Supportive Workflow: Five EMR EHR Workflow Usability Principles
  • 2004 EHR WfMS Tutorial Slide 5: Relevant Workflow: Five EMR EHR Workflow Usability Principles
  • 2004 EHR WfMS Tutorial Slide 4: Natural Workflow: Five EMR EHR Workflow Usability Principles
  • 2004 EHR WfMS Tutorial Slide 3: Five EMR EHR Workflow Usability Principles
  • 2004 EHR WfMS Tutorial Slide 1-2: What (Exactly) is EMR EHR Workflow Management?
  • 2004 & 2006 EHR Workflow Management System Tutorials
  • Top Ten Reasons EHR-BPM Tech Is Not (Yet) Widely Deployed in Healthcare
  • New Book Includes My Chapter About Natural Language Processing, Business Process Management, and Adaptive Case Management in Healthcare
  • Nuance’s 2012 Understanding Healthcare Challenge: Natural Language Processing Meets Clinical Language Understanding
  • Cited! My “Process-aware EHR BPM Systems: Two Prototypes and a Conceptual Framework”
  • User-Centered vs Activity-Centered Design: A Follow Up to “User-Centered EHR Design Considered Harmful”
  • Healthcare Workflow-as-a-Service? One-Minute Interview and 6 Questions for KISSFLOW CTO
  • EHR Usability, Workflow & NLP at AMIA 2012: Presentations You Don’t Want to Miss!
  • Video Interview and 10 Questions for Nuance’s Dr. Nick on Clinical Language Understanding
  • This Blog Post is an Elaborate Ploy, or, Reflections on Blogging and Tweeting about Health IT
  • Clinical NLP at 2012 NAACL Human Language Technology Conference
  • New Process Mining Tool Debuts: Healthcare Opportunities Abound!
  • My Virtual Graduate Degree in Computational Linguistics and Natural Language Processing
  • “Workflow’s Unique Contribution to Healthcare”: Let’s Make These Quotes from 1996 Come True Before 2016
  • User-Centered EHR Design Considered Harmful (Try Process-Centered Instead)
  • Hold Onto Your Hats: BPM in Healthcare is Taking Off!
  • “HatCam” goes to #HIMSS12: Video Interviews, Fisheye Tours, BPM & Process Mining
  • Paper & Video: EHR Business Process Management: From Process Mining to Process Improvement to Process Usability
  • Video: Carol of the Saxophone, I Mean Bells! Merry Christmas All!
  • Efficient and Moral Market-driven EMR and EHR Usability Innovation
  • Five Photos of 2011 Washington “DC Henge” Near Chinatown Friendship Arch
  • Putting the “U” in EHR Usability℠: The Federal Health IT Five Year Strategic Plan
  • Usability Expert Jakob Nielsen Would Like EMRs / EHRs with Big Targets, Less Functionality and Better Workflow Management
  • Major Award for Process-Aware EMR / EHR BPM Workflow System: Congratulations and Thank You!
  • Clinical Intelligence, Complex Event Processing and Process Mining in Process-Aware EMR / EHR BPM Systems
  • NIST EMR / EHR Usability Workshop: A Highly Annotated Tweetstream
  • Introducing the EHR.BZ REPORT on EMR & EHR Workflow, Usability, Safety & Productivity
  • Twitter 1 Blog 0: Haven’t Posted For a While, But You Can Find Me on Twitter
  • MedInfo 2010, Cape Town, South Africa: Some Travel Photos
  • Download Now: Free Open Source EncounterPRO-OS EMR Clinical Groupware for Pediatric and Primary Care
  • Zowie! Tweets for Week Ending August 1, 2010: Process-Aware, Psychiatry, BPM2010, Google Wave
  • Zowie! Tweets for Week Ending July 25, 2010: Platforms, Models, Mobile, Customization
  • Zowie! Tweets of Week Ending July 18, 2010: Tweetjam #acmjam, adaptive case management, Herbert Simon, EMR/EHR Usability
  • Herbert Simon’s Well- vs. Ill-Structured Problems, Adaptive Case Management, and Clinical Groupware
  • Zowie! Tweets of Week Ending July 11, 2010: Intuitive vs Intuitable EMRs, EHRs, and Clinical Groupware; Easily vs Barely Repeatable, Structured vs Unstructured, Formal vs Ad-hoc Processes
  • Zowie! Tweets for Week Ending July 4th, 2010: Independence Day, #BPM, #EMR, #EHR, Clinical #groupware, Structured, Unstructured, Visible Work
  • Intuitive vs. Intuitable EHRs: Do We Need Smarter Users or Smarter User Interfaces?
  • Zowie! Tweets for Week Ending June 27, 2010: Health Informatics Pulse Meetup, #HITDC, Clickorrhea, Artificial Intelligence, Social BPM
  • Zowie! Tweets of the Week Ending June 20, 2010: Tufte, Case Management, BPM, Health 2.0
  • Zowie! Tweets of the Week Ending June 13, 2010: Clinical Groupware; Captain Sullenberger; Intuitive vs. Intuitable EMRs; Import of Recognition, Achievement, and Personal Growth to EHR Usability
  • Zowie! Tweets for the Week Ending June 6, 2010: BPM Maturity in Healthcare, Hicks Law, Workflow-Driven EMR/EHR User Interfaces, Rolling Thunder
  • What Kind of EHR Would Sully Design?
  • March of the EMR / EHR Workflow Engines
  • Zowie! Tweets for Week Ending May 30, 2010: “The BPM Problem”, Clinical Groupware, Android, Twitter, Pac-Man
  • EMRs and EHRs Need to Solve “The BPM Problem”: Why Not Use BPM to Help Do So?
  • Zowie! Tweets for Week Ending May 23, 2010: iPad, Android, Point-and-Click, Speech Recognition, and Dog Scooters
  • Zowie! Tweets for Week Ending May 16, 2010: Deep vs Shallow Usability, iPad BPM and Twitter Apps, #HIMSS10 Meet the Bloggers
  • Meet the Bloggers Revisited: Can You Identify Who Said What?
  • Zowie! Tweets for Week Ending May 9th, 2010: Iron Man 2, SURE EMRs, Design by Doing, Usablity, Frozen Workflow
  • Zowie! Tweets for Week Ending May 2, 2010: Joomla!, Network Weaving, BPM, iPad, Adaptive Case Management
  • Zowie! Tweets of Week Ending April 25, 2010: EMR, EHR, BPM, ACM, FOSS, WIMP, Design by Doing
  • Adaptive Case Management, Clinical Groupware, and Routine vs. Non-Routine Workflow in Medical Practice
  • Zowie! Tweets of the Week Ending April 18, 2010: Process.gov, Looking for the Healthcare Angle, , iPad, “My EMR is too easy!”
  • Tweeting Live from Process.gov: The BPM in Government Conference, April 14-15, 2010, Reston, VA: Looking for the Healthcare Angle
  • Zowie! Tweets of the Week Ending April 11, 2010: iPad Usability, EMR Usability, Click-Heavy vs. Click-Light Apps
  • Will the Apple iPad Force Healthcare to Finally Abandon Outmoded User Interface Designs?
  • Zowie! Tweets of the Week Ending April 4, 2010: Apple iPad, Pediatric Informatics, Usability, Workflow, BPM
  • Contextual Usability, My Apple iPad, and Process-Aware Clinical Groupware
  • Zowie! Tweets for the Week Ending March 28, 2010: VitalHealth, User-Programmable, Process Models, Workflow Engines, Patient Safety
  • Zowie! Tweets of the Week Ending March 21, 2010: Primary Care CMIOs, BPM, San Francisco, Poetry!
  • Zowie! Tweets of the Week Ending March 14th, 2010: Conferences, Usability, Workflow, Groupware, Teamware, Kickbikes in TIME Magazine
  • Clinical Teamware for Primary Care
  • Copyright Received for EHR Workflow Management Systems Criteria
  • Zowie! Tweets of the Week Ending March 7th, 2010: Real EMR Differentiators, Clinical Groupware, Captain Sullenberger, Pediatric Modules
  • #HIMSS10 Best Ever: Due in Large Part to Social Media
  • Clinical Groupware: A Definition (Version 2.0?)
  • Usable Clinical Groupware Requires Modular Components and Business Process Management
  • Zowie! Tweets of the Week, February 28, 2010: HIMSS, Carnations, Visual Workflow, Pediatric EMR UI/UX
  • Tweeting Live from HIMSS, March 1-4, Atlanta: Pediatric & Primary Care, EMR/EHRs, Clinical Groupware, Workflow Automation, Usability/User Experience, & Kickbiking
  • Sunday in the Park Watching Dogs and Thinking about Clinical Groupware
  • Zowie! Tweets of the Week, February 21, 2010: Anniversary, Clinical Groupware, Don’t Mimic Paper, Aviation’s Glass Cockpit Analogy
  • Clinical Groupware: A Definition
  • Care Coordination and EMR Workflow Systems: Key Ideas
  • Zowie! Tweets of the Week February, 14, 2010: Snow, Traditional EMRs, Usability, Workflow, Expected Utility
  • Thank You to MedicExchange TV Industry News for Mentioning this Blog
  • Washington, DC, Blizzard of 2010 Photos and Videos
  • Zowie! Tweets of the Week for February 7, 2010: Snow, Apple, Snow, Apple, Snow, Apple, Pediatric Groupware
  • Ten Years Ago, Dallas HIMSS: Landmark Presentation on BPM EMR Workflow Groupware
  • Zowie! Tweets of the Week for January 31, 2010: Ponies, Pediatric EMRs, Productivity, Plugins, and Paper
  • Question: Are Healthcare Institutions Using Business Process Management Software with Fiscal and EHR/EMR Software? My Answer…
  • Zowie! Tweets of the Week for January 24, 2010: Traditional EMRs, Metaphysical Certitude, Peach of a Pediatric EMR, Most Downloaded White Paper
  • Coming to HIMSS in Atlanta? Find the Peach (of a Pediatric EMR), Arrange A Demo, Visit a Practice
  • 2009 Number One Downloaded Article on Healthcare Technology Online: My White Paper on EMR Workflow, Usability, and Productivity in Pediatric and Primary Care
  • Zowie! Tweets of the Week for January 17, 2010: Twitter Holiday, Groupware, EHRs+BPM, Football, Most Downloaded White Paper
  • A Twitter Holiday: Sun, Sand, Surf, Smartphones, Short URLs, Social MEdia, and EMR Workflow Systems
  • Zowie! Tweets for Week Ending 1/10/10: EMRs, Workflow, Groupware, Short Links, Chess Boxing, and Short Video of Frozen Waterfall
  • Merry Christmas and Happy New Year from Key West!
  • Mirror, Mirror, On the Wall, Which EMR is Least Traditional Of All?
  • White Paper: Electronic Health Record Workflow Management Systems: The Next Step in EHR Evolution
  • Why Specialists Need Specialty-Specific EMRs That Understand More Than Their Specialty
  • Well Understood, Consistently Executed, Adaptively Resilient, and Systematically Improvable EHR Workflow
  • Workflow-Related Interoperability Requirements for the High-Performance Medical Home
  • The High-Performance Medical Home and Primary Care EMR Workflow Systems: Key Ideas
  • Does Your EMR’s Form Follow Function, or Does Its Function Follow Form?
  • The Cognitive Science Behind EMR Usability Checklists
  • An Untraditional Website for an Untraditional EMR
  • 2009 AAP NCE EncounterPRO Pediatric EMR Trip Report: Demos, Kickbikes, and Workflow
  • An Unsolicited but Greatly Appreciated Testimonial from EncounterPRO Pediatric EMR User Michael Anderson, MD, FAAP
  • Pediatrician Dr. Roy Benaroch, Author of Two Books on Child Health, to Demo EncounterPRO EMR at AAP National Conference
  • Going Live With A EMR is as Easy as Jumping Out of an Airplane
  • Web Stats, A Bigger and Better Website, and the Future of Pediatric and Primary Care EMRs
  • Visit Us at Booth 1543 (See Map) During The Upcoming American Academy of Pediatrics Show in DC
  • Interruptions, Usability and EMR Workflow
  • EHR/EMR Workflow System Usability–Roots in Aviation Human Factors
  • “Cheaper By The Dozen” Efficiency Gurus Meet EMR Workflow Systems–Usability Results
  • A White Paper About EMR Workflow, Usability, and Productivity in Pediatric and Primary Care
  • EMR Featuritis, Usability, and Workflow: A Video
  • The Cognitive Psychology of EHR/EMR Usability and Workflow
  • A Conversation About EMRs, Workflow, Usability, and Productivity
  • Some Mid-Nineties Medical Informatics Course Outlines: Enjoy!
  • EHR/EMR Usability: Natural, Consistent, Relevant, Supportive, Flexible Workflow
  • How I Became Interested In EHR Workflow Management Systems
  • Georgia’s Best EMR Used By Three of Top Ten Pediatricians
  • HIMSS Davies Award Winning EMR Workflow Systems
  • EMR Workflow Systems vs. EHR Workflow Management Systems
  • Walking the Fine Line between Marketing and Education
  • Apples, Oranges, EHRs, and EHR WfMSs
  • Automate Your EMR Cow Paths *and* Reengineer Them Too!
  • Could You Do Me a Favor? “Electronic Medical Record Workflow Management: The Workflow of Workflow”
  • Video Interview Dr. Armand Gonzalzles: BPM and EMR Workflow Management in Primary Care
  • “Meaningful Use” and EHR Business Process Management
  • (EHR) Workflow Management: Models, Methods, and Systems
  • Twitter Updates About Dr. Gonzalzles’ Workflow Management EMR Presentation
  • Currently Attending The 2009 HIMSS Conference In Chicago
  • What’s So Special about EHR Workflow Management Systems?
  • Survey: EHR Workflow Management System Features & Functions
  • Football Plays and Clinical Workflow
  • Visualizing Productivity Tradeoffs
  • Litmus Test for Detecting Frozen EHR Workflow
  • The Next Five Years: The EHR Network Effect
  • EncounterPRO User to Present At HIMSS
  • Welcome! (EHR + WfMS = EHR WfMS)

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