Business Process Management & Voice of The Customer Top Customer Experience Tech: Healthcare Take Notice!

Twitter is great! For example, knows I’m interested in Business Process Management and related workflow technologies in healthcare. So he tweets me the following slide from Gartner Symposium/ITxpo in Goa, India.

The top two technologies to enhance customer experience are Voice of the Customer and Business Process Management.

This was such a great tweet;I thought it deserves an entire blog post to highlight it!

Thank you Manish!

And, remember! IF YOU HEAR WORKFLOW THEN TWEET ! 🙂


On Periscope!

Leave a Reply