Business Process Management & Voice of The Customer Top Customer Experience Tech: Healthcare Take Notice!

Twitter is great! For example, @msharmas knows I’m interested in Business Process Management and related workflow technologies in healthcare. So he tweets me the following slide from Gartner Symposium/ITxpo in Goa, India.

The top two technologies to enhance customer experience are Voice of the Customer and Business Process Management.

This was such a great tweet;I thought it deserves an entire blog post to highlight it!

Thank you Manish!

And, remember! IF YOU HEAR WORKFLOW THEN TWEET @wareFLO! 🙂


@wareFLO On Periscope!

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